Shipping policy

Shipping & Delivery

    • *Due to COVID-19 outbreak, some shipping channels have experienced delays and in some cases even cease completely. Please check if you think you could be affected as this could disrupt delivery.
  • Free shipping is only offered to mainland UK.
  • Royal Mail does not always offer tracking information.
  • Packages returned to the BamBamKidz warehouse due to incorrect shipping information will be given a PRODUCT REFUND.
  • We are not responsible for any items/packages lost during transit or if it has been tracked as delivered.
  • Orders will ship out once ALL items can be fulfilled within the purchase. Packages will ship out according to the LATEST pre-order date unless stated otherwise.
  • Orders will ship out within 1 to 2 business days from the IN-STOCK DATE at the time of purchase. Please note our warehouse is closed on weekends.
  • Orders placed during weekends and holidays will be processed the next available business day. Additionally, orders placed after 10:00 AM GMT will be processed out the following business day.
  • In the event your purchase is split into multiple packages for shipment, if an upgraded shipping method had been chosen for the order, the initial shipment will be sent via the upgraded method. Any shipments thereafter will be shipped via standard domestic or international shipping offered at that time.
  • Timely delivery is subject to the Terms of Service published by the carrier. Please note circumstances out of our control such as natural disasters, holiday delays, etc. may cause shipping delays and postponements.
  • The recipient of the order will be responsible for any import duties or taxes charged by the recipient’s country and any carrier-related fees. These fees can vary widely from country to country. Please contact your local customs office for further information.

Special Considerations

  • All orders are subject to approval based on the order information provided.
  • All orders may be placed on hold for further security verifications if information is found to be fraudulent and/or the order total exceeds £100.
  • In the occasion an item is out of stock or unavailable, your order may not be shipped until a Customer Care Representative has contacted you for further instructions.
  • If your order contains one or more pre-order/back-ordered item(s), the entire order will beheld until all items are in stock and can be shipped together. To ensure your available "in stock" item(s) are not held while your pre-order/back-ordered item(s) are pending, we suggest that you order the pre-order/back-ordered item(s) separately.

    Shipping Methods



    Based on item, destination and service the carrier of shipments can vary. We use Royal Mail, FedEx, UPS, Amazon Logistics.

    Our usual shippings times are from 1-5 business days.